Multilingual Interactive Car Manual in Mercedes Benz and Quality Mercedes Benz Parts at Partstrain


by: Jenny McLane
A completely new way of bringing the operating instructions of a car to the customer is now available by integrating an interactive manual into the car’s COMAND APS system. The car owner can now consult the operating manual right in the driver's seat through the personal communications system.

Bowne Global Solutions (BGS) and Daimler Chrysler AG pioneered the system, which equates to a 2000 page hard copy manual. They have started to introduce the product across the German, English, French, Italian and Spanish markets. Bowne’s experience in the localization of interactive projects effected our decision to award them the localization of the interactive COMAND operating instructions for the E-class,” affirmed Guntram Büchler, responsible for Production Design Customer Information at DaimlerChrysler.

An interactive, in-depth and completely multi-media format in the driver's manual on DVD provides the driver with operating instructions. The days of a driver being obliged to read hundreds of pages to be familiar with his car are over. Animated film aids in bringing life to the vehicle with its navigator buttons, which allow the driver to find the information quickly without wearily leafing through a manual.